If you are not completely satisfied with your Nova Health Supplements we are offering you a 90-day guarantee on all purchases. Simply send the item(s) back to us for a full refund or replacement, less shipping & handling.
To be eligible for a return and full refund, your item must be in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require that you include a note with the following information:
- Your Return Authorization Number and/or the Original Order Number
- Your Full Name
- Email address and phone number you used to purchase your order
Call us at +1-888-267-2920, or send us an email at [email protected] anytime 24-7 to receive a Return Authorization Number (RMA#), and then include that RMA number on the outside of your return package to ensure accurate processing of your return.
Returns are to be shipped to the following address:
Returns Department,
7308 S. Alton Way #2A
Centennial, CO 80112, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your return product to reach us, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Refunds (if applicable)
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 - 10 business days. If for some reason your return arrives in unacceptable condition, we will notify you by email that your return was rejected.
Late or missing refunds (if applicable): If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us anytime 24-7 at +1-888-267-2920 or email us at [email protected]
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, call us at +1-888-267-2920, or send us an email at [email protected] and send your item to:
Returns Department,
7308 S. Alton Way #2A
Centennial, CO 80112, USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
© 2025 Healthy Innovation LLC All Rights Reserved.
All orders will be shipped via United States Postal Service within 24 hours after order confirmation. Please allow 2-4 days for delivery. You will receive an email confirmation with your tracking number after your order is shipped. You may track your package by going to www.usps.com
All our products are manufactured and produced by a GMP certified third party manufacturer, GN Global Naturals (Cyprus) Limited. You may contact our manufacturer if you have any specific questions relating to product ingredients, derivatives, or the manufacturing process by going to www.GlobalNaturals.com
The descriptor on your credit card statement will appear as NOVAHEALTHSUPPLEMENTS
These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, or taking medication we suggest consulting with a physician before using any of our products.